SHIPPING POLICY

Slimline Hobbies offers shipping Within Australia and Worldwide. Please read the policies below. Please note that all Shipping and Site Product pricing is in Australian Dollars.

AUSTRALIA WIDE

Slimline Hobbies charges $10 flat rate shipping regardless of order size.

It is recommended if ordering products releasing on different dates, to do so in separate orders. If ordering products releasing on different dates in one order, then the entire order will be held until the final item is released.

Australia Post is used for all orders and tracking is added to all orders once shipped.

INTERNATIONAL

Upon making an order and paying for it, international customers will receive an email within a few days (excluding weekends and public holidays) with a shipping quote. If the item is a preorder, an email will be sent with a shipping quote within a few days after release as the team processes orders. Please note that during busy periods, this time can take a bit longer. Do not hesitate to contact us if it's taking longer than you expected. We will help you as quickly as possible.

Average International Shipping Fee's range from 15 USD and above.

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RETURN POLICY

Customers in Australia are entitled to return for refund or exchange a product that is defective or non working as the manufacturer intended. Such returns must be requested via our chat service within 7 days of receiving your product.

Please note: Change of mind or "Found it cheaper" returns are not accepted and not applicable under consumer law. Slimline Hobbies will not accept such requests.

Returns are not accepted for Shipping Carier Damage. If your item arrives damaged from Australia Post or other Postal Services, please contact us and let us know. We'll do what we can to provide a replacement where possible but Slimline Hobbies does not cover or insure any products through Shipping. Once it leaves us, it's no longer our responsibility.